The purpose of our project is clear:
To cultivate an environment where every individual feels valued, heard, and respected.
We aim to achieve this through three key strategies:
Highlighting the Real Impact of Rudeness
We show the profound effects of mild to moderate forms of rudeness, or microaggressions.
Demonstrating Team Benefits
We showcase the undeniable advantages that come with attention paid to behaviour in teams.
Providing Practical Toolkits
We equip staff with life-skills and techniques to use in the moment to ensure positive regard and optimal team performance.
Join us in this journey towards the promise of hospital staff waking up in the morning excited about the work day ahead,
feeling significance and belonging on their team and leaving the day with pride and fulfillment in the work that they do.
Why Moments Matter
Intentionality paid to behaviour is foundational and the boost required for high-functioning teams at any level in the organization. How we show up at work and react in the moment matters.
We are all bound to be patients eventually, if not already. By contributing to a positive hospital culture, we ensure that when the time comes, we benefit from the best possible care.
Join us in making our workplaces more supportive, and effective for everyone. Together, we can create environments where healthcare professionals thrive, ensuring they can provide the compassionate care that we all deserve.
The People Behind Moments Matter
Dr. Yann Brierley
Dr. Yann Brierley is a General Pathologist who has served the Vernon community, in BC’s North Okanagan Region since 2008. He has also held leadership roles in Laboratory Medicine, the Physicians Society, and as Chief of Staff at the Vernon Jubilee Hospital.
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Faith brings decades of experience working where communication gets complicated. Her focus is turning the science and theory of human interaction into tools people can actually use.
Doris Guevara
Doris brings a background in Industrial Engineering and experience managing healthcare initiatives supported through the Division of Family Practice, Facility Engagement, Shared Care, Peer Support Program, and ROAM. She supports the Moments Matter team in coordinating the project’s provincial implementation across BC.
Project Funding
The project has received funding from Doctors of BC through Facility Engagement, Physician Quality Improvement, Health System Redesign, and Interior Health NAVIG8 program.
